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Personalized home care made simple, compassionate and built around you.
Private Pay Clients
Flexible, customized care packages with transparent pricing. Direct access to premium caregivers selected specifically for your loved one’s unique needs.
Insurance-Based Clients
Covered care made simple. We accept major insurance plans, handle authorization paperwork, and coordinate with your provider to ensure maximum benefits.
Partner Organizations
Turnkey care solutions for healthcare facilities and service agencies. Reliable staffing, consistent quality, and seamless communication for partnerships.
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Professional home care services made straightforward and stress-free
Free Consultation
Call for your free home care assessment where we review the types of home care with you and evaluate your needs and preferences
Personalized Care Plan
Receive a customized care strategy designed specifically for your loved one’s health requirements and family situation
Caregiver Matching
Meet your carefully selected care professional chosen based on expertise, personality, and scheduling compatibility
Documentation & Start Care
Complete all necessary paperwork and receive exceptional home care with ongoing supervision and support from our team
Trusted In-Home Care Across NY & CT Since 2008.
New York home care excellence
Comprehensive home care delivered from six local offices to families in Queens, Brooklyn, Manhattan, the Bronx, Nassau County and Westchester, with deep local expertise.
Connecticut non-medical excellence
Professional care delivered from offices in Stamford, Hamden, Waterbury and Bloomfield, proudly serving communities across Fairfield County, New Haven County and Hartford County.
About UniversaCare.
Millennial-led, family-owned, and trusted since 2008. We deliver exceptional in-home care services and all types of home care services that empower individuals to live independently — blending professional expertise with heartfelt compassion.
Start your care journey here.
Office
Visit any of our offices in your local community, by appointment
Open Hours
Available 24/7, 365 days per year. Care doesn’t sleep, why should we?
Excellent
4.8138 reviews
4.8138 reviews4.8
Excellent138 reviews
Posted on Google 
Jyoti Tohaan
December 19, 2022
Trustindex verifies that the original source of the review is Google. Working with Universal care is great. They have very professional and friendly staff. Would definitely recommend universal care.
Posted on Google
Toya Hall
December 15, 2022
Trustindex verifies that the original source of the review is Google. My experience was great , very professional and friendly at the Sametime. Very courteous helpful and insightful. Would definitely recommend universa care. With them a job is always there 😊
Posted on Google
Rodney Vargas
December 4, 2024
Trustindex verifies that the original source of the review is Google. My sister lives in Scarsdale and most options were way out of budget. UniversaCare was the most affordable choice, and the care has been fantastic. They’ve made everything so easy, and my sister is in great hands. They were recommended to us by a friend, and we are beyond grateful!
Posted on Google
Devin Pein
November 28, 2024
Trustindex verifies that the original source of the review is Google. Being out of state, I was worried about my finding my parents caregiver but UniversaCare has been incredible. The staff is trustworthy and they always keep us in the loop which has been such a relief.
Posted on Google
Leanne F
January 22, 2025
Trustindex verifies that the original source of the review is Google. worked with this company for my aunt and they were so professional, kind and hardworking. highly recommend, 24/7 knowledgeable staff.
Posted on Google
Dolores Lemonier
February 3, 2025
Trustindex verifies that the original source of the review is Google. Compassionate and Professional Service.
The staff is caring and attentive to the needs of my dad. I was so apprehensive when looking for care for him but my experience has been nothing but great. Would recommend them to anyone.
Posted on Google
Michele Mariani-Martinez
January 10, 2025
Trustindex verifies that the original source of the review is Google. We are so grateful for Yvonne! From the first moment she walked in the door, her professionalism and attention to detail along with her genuine concern about Mom’s needs and wants has been a blessing. Yvonne communicates and asks questions beyond normal engagement. She has gone the extra mile for us, and has become a ‘member of the family’.
Also worth noting is how accessible the UniversaCare Management team is. On those rare occasions where we have needed to escalate a concern – not only did we receive a phone call (on a holiday) but we heard from more than one person to make sure that all issues were addressed to our satisfaction. Thanks to Allie and James for always being there.
Posted on Google
Kamlesh Patel
January 24, 2023
Trustindex verifies that the original source of the review is Google. She provided excellent service and was very helpful
Posted on Google
Ravi Dalsania
February 22, 2022
Trustindex verifies that the original source of the review is Google. I was so impressed with the entire company and how they were able to provide exceptional care for my grandfather. The entire team was easily accessible, answered questions promptly, and was really focused on the best care possible for him. They have truly changed my familys' lives and would recommend for any family that needs assistance for care for a loved one!
Posted on Google
Ama Badu
December 17, 2022
Trustindex verifies that the original source of the review is Google. UniversaCare was a great experience. The staff was very helpful and so was the service.
Posted on Google
Naomi Diaz
November 28, 2024
Trustindex verifies that the original source of the review is Google. I live out of state, and my grandma didn’t want to move, so we decided to get her a full time aide from UniversaCare. The aide is amazing, and I feel so much better knowing she’s getting the care she needs right at home. Couldn’t be more grateful for everything they’ve done.
Posted on Google
Maria Perdomo
November 28, 2024
Trustindex verifies that the original source of the review is Google. UniversaCare has been amazing for my dad. His aide is so great and she helps him stay active and happy. he is doing better than ever since we started receiving care. They really care about him, and we are so glad they were recommended to us. 🤗
Posted on Google
Benita Senat
December 15, 2022
Trustindex verifies that the original source of the review is Google. My experience with universa care is great very professional people this is why I'm still working with them.
Posted on Google
Etny Lorio
July 26, 2023
Trustindex verifies that the original source of the review is Google. Received excellent service and friendly attitude from the staff, Would recommend to anyone who is excited to learn about healthcare.
Posted on Google
Soham Shah
February 17, 2023
Trustindex verifies that the original source of the review is Google. Solid team and amazingly helpful
Posted on Google
chase brown
July 18, 2023
Trustindex verifies that the original source of the review is Google. The staff here are amazing and very helpful! Very patient and understanding
Posted on Google
Suraya Abdulwadud
July 21, 2025
Trustindex verifies that the original source of the review is Google. This company is truly UNMATCHED!
I've had the pleasure of working with Allie, John, and Xavier — they made the entire process incredibly seamless, quick, and convenient. Allie, in particular, went above and beyond to assist and educate me every step of the way. Her kindness and patience made all the difference. I couldn't be happier with the experience.
HIGHLY recommend this company!
Posted on Google
Daniel Sim
December 5, 2024
Trustindex verifies that the original source of the review is Google. UniversaCare should be the benchmark standard, industry wide. Their level of attention and care is what makes them stand out. Everyone I have interacted with has gone above and beyond to make sure my dad was taken care of. Could not recommend a better company for the level of care shown.
Posted on Google
Jeevan Thomas
February 23, 2022
Trustindex verifies that the original source of the review is Google. The whole process was as smooth as possible and everyone at Universacare really stepped up when we needed their help the most. We have recommended them to our family and friends who are in need of similar assistance! Thank you again!
Posted on Google
Yarleni Matute
January 19, 2024
Trustindex verifies that the original source of the review is Google. Muy buen servicio y amables q es el personaje que me atendió
Posted on Google
Joana David
October 3, 2022
Trustindex verifies that the original source of the review is Google. Great agency!!Nothing to complain about. I recommend it!!!
Posted on Google
Cindy Mendelson
December 6, 2021
Trustindex verifies that the original source of the review is Google. The agency provided 24/7 home health care for my elderly mom for over two years. The home care providers were always reliable and competent. I never had to worry that someone would not show or mistreat my mom in any way. Although my mom has Alzheimer's Disease, her doctors report that she is good physical health which I attribute to the excellent care she received from her providers who were patient and attentive to her needs. Additionally, I was always able to reach someone at the agency within a reasonable time after I contacted them to answer my questions or address concerns.
Posted on Google
Andres S
December 1, 2024
Trustindex verifies that the original source of the review is Google. I was looking for an agency that accepted my mom’s long-term care insurance, and UniversaCare was the perfect fit. So far, everything has been great, the staff is professional and easy to work with. I’m really happy with the care my mom is getting and feel confident we made the right choice.
Posted on Google
Luis Silva
November 28, 2024
Trustindex verifies that the original source of the review is Google. I’m in NJ, and my mom lives alone in the Bronx so i couldnt be there to care for her. We chose UniversaCare and they been with us for the past year, and I honestly can’t imagine how we managed before. Their team has been so supportive and reliable. Knowing my mom has the help she needs has been such a relief for me.
Posted on Google
Yogeeta Dinai
December 20, 2022
Trustindex verifies that the original source of the review is Google. The staff is extremely kind and the environment is very friendly. They are very easy to get hold of and 24 hours on call service when the office is closed. You can tell they care about their clients very much as well as the service provided by the AIDS. The management is very dedicated to what they do. They have an amazing team.,.If you're thinking of receiving home care definitely consider this agency. Great team and wonderful Aids.
Posted on Google
Dewou
December 25, 2022
Trustindex verifies that the original source of the review is Google. My experience was great.
Posted on Google
Big Pine
November 28, 2024
Trustindex verifies that the original source of the review is Google. I was nervous about finding the right caregiver for my aunt in yonkers since she lives alone, but when i found UniversaCare they have brought my family peace of mind. I couldn’t be more grateful for the support they’ve provided for us.
Posted on Google
Damaris Delossantos
October 29, 2022
Trustindex verifies that the original source of the review is Google. Posted on Google
Rachel G.
July 28, 2025
Trustindex verifies that the original source of the review is Google. Universacare has provided 24 hour care for my dad for over a year and a half. Katrina our coordinator has helped us so much with managing my dad’s care. She is compassionate and understanding and is very responsive when we’ve had questions or we have needed to make a change with an aide. We are so grateful for the kind and caring aides who are currently taking care of my dad. We are also very thankful for Katrina, Ariana and the rest of the Universare team who manage and coordinate everything.
Posted on Google
William Rivera
November 28, 2024
Trustindex verifies that the original source of the review is Google. We switched from another agency to UniversaCare for my grandmother and it was a no brainer, especially knowing it’s a family-run business. We have heard nothing but fantastic stories about the staff from her since she first arrived. It really helps put my mind at ease that she’s being taken care of by such amazing people.
Posted on Google
John Colasanti
October 25, 2022
Trustindex verifies that the original source of the review is Google. The service was fine, but there was no need to bill my credit card in the hospital. I have good insurance that covers it.
Posted on Google
Sarah O
September 9, 2023
Trustindex verifies that the original source of the review is Google. Thank you so much for reaching out to me.
Posted on Google
Amit Gulrajani
February 22, 2022
Trustindex verifies that the original source of the review is Google. Such an amazing staff to work with. Their passion to help their clients goes above & beyond. I would highly suggest working with UniversaCare.
Posted on Google
Jacob Hauser
November 27, 2024
Trustindex verifies that the original source of the review is Google. Amazing CARE and loving staff. Universacare is an extension of our family. I highly recommend them after going through 3 agencies. They go above and beyond and we are forever thankful.
Posted on Google
Dan McGarry
March 17, 2022
Trustindex verifies that the original source of the review is Google. Great agency & great people!
Posted on Google
EVELYN OTERO
July 17, 2025
Trustindex verifies that the original source of the review is Google. Ever since I started with universal care katrina( coordinator) has been absolutely professional with me, always problem solving any issues I might have. Their care has helped my mom tremendously!
Posted on Google
Rose H
April 1, 2022
Trustindex verifies that the original source of the review is Google. UniversaCare prides themselves in professionalism and empathy, which is exactly what you want when looking for care for a loved one. Could not recommend them enough!
Posted on Google
Jurgen Donkor
November 28, 2024
Trustindex verifies that the original source of the review is Google. Living in Texas while my dad is in New York has been tough, but UniversaCare has made it so much easier. The care they provide is excellent, and the team has gone above and beyond to make my dad feel comfortable and cared for. They honestly feel like family to us, and knowing he’s in such good hands means the world to me. Couldn’t recommend them more!
Posted on Google
Valdine Charles
January 15, 2025
Trustindex verifies that the original source of the review is Google. I had a good experience with them.
Posted on Google
Debbie seepersaud
December 14, 2022
Trustindex verifies that the original source of the review is Google. It’s a pleasure working with this company a soon I signed up with them I got a case and is working. I definitely will recommend this agency to others.
Posted on Google
Adam Welikson
August 19, 2019
Trustindex verifies that the original source of the review is Google. My mother needed a home aide after a very serious surgical procedure. We called UniversaCare and they provided her fantastic care. They sent us Marie, who was a huge help for my mother's first day back from the hospital. She helped her get around her apartment and took care of all the household tasks she needed assistance with. Very professional and friendly. We would definitely call back UniversaCare for any future needs.
Posted on Google
Shreyans Sanghvi
February 22, 2022
Trustindex verifies that the original source of the review is Google. One of the most comprehensive and family oriented institutions we trusted our grandmothers life with. Always able to provide care at any moment, and have someone trustworthy, caring, and reliable to help with a loved one.
Verified by Trustindex
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The UniversaCare advantage.
Experience the difference that family-owned care and professional excellence make for your loved ones.
Family-owned since 2008 – Personal accountability, genuine relationships
Millennial-led innovation – Modern approach with traditional values
Licensed, bonded and insured – state-licensed in New York and registered in Connecticut, with professional standards in every home
Comprehensive services – Medical, therapy, personal care, specialized programs
Flexible hourly services – No contracts, use only needed
24/7 availability – Round-the-clock support when needed most
NY & CT expertise – Deep local knowledge, community connections
Transparent pricing – Clear, upfront costs, no hidden fees
Seamless care coordination – One team managing all care aspects
Other Agencies
Corporate-owned – Impersonal service focused on volume
Outdated management – Slow to adapt, rigid processes
Basic licensing only – Minimal regulatory compliance requirements
Limited offerings – Multiple providers needed for complete care
Contract requirements – Binding agreements with change penalties
Limited hours – Restricted availability during emergencies only
National chains – Generic approach without local understanding
Complex billing – Unclear pricing, unexpected charges appear
Fragmented services – Multiple contacts, frequent communication gaps
Ready to start your family’s care plan? Let’s build it together.
Let our qualified and knowledgeable staff help you navigate your care journey. Life is hard, home care services shouldn’t be.