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Excellent4.8143 reviews
 
4.8
 
Excellent143 reviews
 
 
 
 
 
 
 
 
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Valdine Charles 
 
January 15, 2025
 
 
 Trustindex verifies that the original source of the review is Google. 
I had a good experience with them.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Kamlesh Patel 
 
January 24, 2023
 
 
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She provided excellent service and was very helpful
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Michele Mariani-Martinez 
 
January 10, 2025
 
 
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We are so grateful for Yvonne!  From the first moment she walked in the door, her professionalism and attention to detail along with her genuine concern about Mom’s needs and wants has been a blessing.  Yvonne communicates and asks questions beyond normal engagement.  She has gone the extra mile for us, and has become a ‘member of the family’.
Also worth noting is how accessible the UniversaCare Management team is. On those rare occasions where we have needed to escalate a concern – not only did we receive a phone call (on a holiday) but we heard from more than one person to make sure that all issues were addressed to our satisfaction.  Thanks to Allie and James for always being there.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Ama Badu 
 
December 17, 2022
 
 
 Trustindex verifies that the original source of the review is Google. 
UniversaCare was a great experience. The staff was very helpful and so was the service.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Benita Senat 
 
December 15, 2022
 
 
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My experience with universa care is great very professional people this is why I'm still working with them.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Dewou 
 
December 25, 2022
 
 
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My experience was great.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Luis Silva 
 
November 28, 2024
 
 
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I’m in NJ, and my mom lives alone in the Bronx so i couldnt be there to care for her. We chose UniversaCare and they been with us for the past year, and I honestly can’t imagine how we managed before. Their team has been so supportive and reliable. Knowing my mom has the help she needs has been such a relief for me.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Maria Perdomo 
 
November 28, 2024
 
 
 Trustindex verifies that the original source of the review is Google. 
UniversaCare has been amazing for my dad. His aide is so great and she helps him stay active and happy. he is doing better than ever since we started receiving care. They really care about him, and we are so glad they were recommended to us. 🤗
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Toya Hall 
 
December 15, 2022
 
 
 Trustindex verifies that the original source of the review is Google. 
My experience was great , very professional and friendly at the Sametime.  Very courteous helpful and insightful. Would definitely recommend universa care. With them a job is always there 😊
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Etny Lorio 
 
July 26, 2023
 
 
 Trustindex verifies that the original source of the review is Google. 
Received excellent service and friendly attitude from the staff, Would recommend to anyone who is excited to learn about healthcare.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Amit Gulrajani 
 
February 22, 2022
 
 
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Such an amazing staff to work with. Their passion to help their clients goes above & beyond. I would highly suggest working with UniversaCare.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Naomi Diaz 
 
November 28, 2024
 
 
 Trustindex verifies that the original source of the review is Google. 
I live out of state, and my grandma didn’t want to move, so we decided to get her a full time aide from UniversaCare. The aide is amazing, and I feel so much better knowing she’s getting the care she needs right at home. Couldn’t be more grateful for everything they’ve done.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Yogeeta Dinai 
 
December 20, 2022
 
 
 Trustindex verifies that the original source of the review is Google. 
The staff is extremely kind and the environment is very friendly. They are very easy to get hold of and 24 hours on call service when the office is closed. You can tell they care about their clients very much as well as the service provided by the AIDS. The management is very dedicated to what they do. They have an amazing team.,.If you're thinking of receiving home care definitely consider this agency. Great team and wonderful Aids.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Cindy Mendelson 
 
December 6, 2021
 
 
 Trustindex verifies that the original source of the review is Google. 
The agency provided 24/7 home health care for my elderly mom for over two years. The home care providers were always reliable and competent. I never had to worry that someone would not show or mistreat my mom in any way. Although my mom has Alzheimer's Disease, her doctors report that she is good physical health which I attribute to the excellent care she received from her providers who were patient and attentive to her needs. Additionally, I was always able to reach someone at the agency within a reasonable time after I contacted them to answer my questions or address concerns.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Adam Welikson 
 
August 19, 2019
 
 
 Trustindex verifies that the original source of the review is Google. 
My mother needed a home aide after a very serious surgical procedure. We called UniversaCare and they provided her fantastic care. They sent us Marie, who was a huge help for my mother's first day back from the hospital. She helped her get around her apartment and took care of all the household tasks she needed assistance with. Very professional and friendly. We would definitely call back UniversaCare for any future needs.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Ravi Dalsania 
 
February 22, 2022
 
 
 Trustindex verifies that the original source of the review is Google. 
I was so impressed with the entire company and how they were able to provide exceptional care for my grandfather. The entire team was easily accessible, answered questions promptly, and was really focused on the best care possible for him. They have truly changed my familys' lives and would recommend for any family that needs assistance for care for a loved one!
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Suraya Abdulwadud 
 
July 21, 2025
 
 
 Trustindex verifies that the original source of the review is Google. 
This company is truly UNMATCHED!
I've had the pleasure of working with Allie, John, and Xavier — they made the entire process incredibly seamless, quick, and convenient. Allie, in particular, went above and beyond to assist and educate me every step of the way. Her kindness and patience made all the difference. I couldn't be happier with the experience.
HIGHLY recommend this company!
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Devin Pein 
 
November 28, 2024
 
 
 Trustindex verifies that the original source of the review is Google. 
Being out of state, I was worried about my finding my parents caregiver but UniversaCare has been incredible. The staff is trustworthy and they always keep us in the loop which has been such a relief.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Rose H 
 
April 1, 2022
 
 
 Trustindex verifies that the original source of the review is Google. 
UniversaCare prides themselves in professionalism and empathy, which is exactly what you want when looking for care for a loved one. Could not recommend them enough!
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Debbie seepersaud 
 
December 14, 2022
 
 
 Trustindex verifies that the original source of the review is Google. 
It’s a pleasure working with this company a soon I signed up with them I got a case and is working. I definitely will recommend this agency to others.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Dolores Lemonier 
 
February 3, 2025
 
 
 Trustindex verifies that the original source of the review is Google. 
Compassionate and Professional Service.
The staff is caring and attentive to the needs of my dad. I was so apprehensive when looking for care for him but my experience has been nothing but great. Would recommend them to anyone.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Sarah O 
 
September 9, 2023
 
 
 Trustindex verifies that the original source of the review is Google. 
Thank you so much for reaching out to me.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Leanne F 
 
January 22, 2025
 
 
 Trustindex verifies that the original source of the review is Google. 
worked with this company for my aunt and they were so professional, kind and hardworking. highly recommend, 24/7 knowledgeable staff.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Jacob Hauser 
 
November 27, 2024
 
 
 Trustindex verifies that the original source of the review is Google. 
Amazing CARE and loving staff. Universacare is an extension of our family. I highly recommend them after going through 3 agencies. They go above and beyond and we are forever thankful.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Jurgen Donkor 
 
November 28, 2024
 
 
 Trustindex verifies that the original source of the review is Google. 
Living in Texas while my dad is in New York has been tough, but UniversaCare has made it so much easier. The care they provide is excellent, and the team has gone above and beyond to make my dad feel comfortable and cared for. They honestly feel like family to us, and knowing he’s in such good hands means the world to me. Couldn’t recommend them more!
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Andres S 
 
December 1, 2024
 
 
 Trustindex verifies that the original source of the review is Google. 
I was looking for an agency that accepted my mom’s long-term care insurance, and UniversaCare was the perfect fit. So far, everything has been great, the staff is professional and easy to work with. I’m really happy with the care my mom is getting and feel confident we made the right choice.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Joana David 
 
October 3, 2022
 
 
 Trustindex verifies that the original source of the review is Google. 
Great agency!!Nothing to complain about. I recommend it!!!
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Jyoti Tohaan 
 
December 19, 2022
 
 
 Trustindex verifies that the original source of the review is Google. 
Working with Universal care is great. They have very professional and friendly staff. Would definitely recommend universal care.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Jeevan Thomas 
 
February 23, 2022
 
 
 Trustindex verifies that the original source of the review is Google. 
The whole process was as smooth as possible and everyone at Universacare really stepped up when we needed their help the most. We have recommended them to our family and friends who are in need of similar assistance! Thank you again!
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Big Pine 
 
November 28, 2024
 
 
 Trustindex verifies that the original source of the review is Google. 
I was nervous about finding the right caregiver for my aunt in yonkers since she lives alone, but when i found UniversaCare they have brought my family peace of mind. I couldn’t be more grateful for the support they’ve provided for us.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 EVELYN OTERO 
 
July 17, 2025
 
 
 Trustindex verifies that the original source of the review is Google. 
Ever since I started with universal care katrina( coordinator) has been absolutely professional with me, always problem solving any issues I might have. Their care has helped my mom tremendously!
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Soham Shah 
 
February 17, 2023
 
 
 Trustindex verifies that the original source of the review is Google. 
Solid team and amazingly helpful
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Daniel Sim 
 
December 5, 2024
 
 
 Trustindex verifies that the original source of the review is Google. 
UniversaCare should be the benchmark standard, industry wide. Their level of attention and care is what makes them stand out. Everyone I have interacted with has gone above and beyond to make sure my dad was taken care of. Could not recommend a better company for the level of care shown.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Rodney Vargas 
 
December 4, 2024
 
 
 Trustindex verifies that the original source of the review is Google. 
My sister lives in Scarsdale and most options were way out of budget. UniversaCare was the most affordable choice, and the care has been fantastic. They’ve made everything so easy, and my sister is in great hands. They were recommended to us by a friend, and we are beyond grateful!
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Dan McGarry 
 
March 17, 2022
 
 
 Trustindex verifies that the original source of the review is Google. 
Great agency & great people!
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 John Colasanti 
 
October 25, 2022
 
 
 Trustindex verifies that the original source of the review is Google. 
The service was fine, but there was no need to bill my credit card in the hospital. I have good insurance that covers it.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Damaris Delossantos 
 
October 29, 2022
 
 
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 Posted on Google  
 
  
 
 
 William Rivera 
 
November 28, 2024
 
 
 Trustindex verifies that the original source of the review is Google. 
We switched from another agency to UniversaCare for my grandmother and it was a no brainer, especially knowing it’s a family-run business. We have heard nothing but fantastic stories about the staff from her since she first arrived. It really helps put my mind at ease that she’s being taken care of by such amazing people.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 chase brown 
 
July 18, 2023
 
 
 Trustindex verifies that the original source of the review is Google. 
The staff here are amazing and very helpful! Very patient and understanding
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Rachel G. 
 
July 28, 2025
 
 
 Trustindex verifies that the original source of the review is Google. 
Universacare has provided 24 hour care for my dad for over a year and a half.  Katrina our coordinator has helped us so much with managing my dad’s care. She is compassionate and understanding  and is very responsive when we’ve had questions or we have needed to make a change with an aide. We are so grateful for the kind and caring aides who are currently taking care of my dad. We are also very thankful for Katrina, Ariana and the rest of the Universare team who manage and coordinate everything.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Shreyans Sanghvi 
 
February 22, 2022
 
 
 Trustindex verifies that the original source of the review is Google. 
One of the most comprehensive and family oriented institutions we trusted our grandmothers life with. Always able to provide care at any moment, and have someone trustworthy, caring, and reliable to help with a loved one.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Yarleni Matute 
 
January 19, 2024
 
 
 Trustindex verifies that the original source of the review is Google. 
Muy buen servicio y amables q es el personaje que me atendió
  
 
 
 
 
 
 
 
 
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